Customer Follow Up

Automated follow-up emails triggered by your customers' lifecycle: abandoned carts, orders, shipments, birthdays and more, with optional personal coupons.

In stock

SKU
MAGE2CFU
€179.00

Description

Description :

Customer Follow Up sends automated, targeted emails to your customers based on what happens in your store. Build rules in the admin, choose the trigger, the delay and the conditions, and the extension schedules and sends the messages for you.

  • Many triggers: customer account creation, birthday, last visit, abandoned cart, quote creation, order creation, order status change, invoice, shipment, tracking number, credit memo, product review.
  • Precise delays: send X days, hours and minutes after the trigger date.
  • Rule conditions on customer, cart, order, shipment, credit memo and product data, like Magento cart price rules.
  • Personal coupons: generate a unique coupon from a cart price rule, with prefix and expiration, and send automatic reminders before it expires.
  • Marketing pressure limits: cap the number of messages a customer receives per hour, day or month.
  • Any Magento email template, custom sender, BCC copy, test mode and test send.
  • Google Analytics UTM parameters added to your links.
  • Message and coupon history grids, cron-based sending with batch size and history cleanup.

Compatibility: Magento Open Source 2.4.7 – 2.4.9 · PHP 8.3+
Licence: one production Magento installation (unlimited store views), plus unlimited development and staging instances.

Functionalities :

  • Send trigger emails to your customer

Functionnality missing ? Please contact us, and maybe we could add it to our next release!

Compatibility :

Magento : Open Source 2.4.9, Open Source 2.4.8, Open Source 2.4.7

You want it compatible with another magento version, or extension ? Ask us

Changelog

  • 2026-10-10 2.0.9 : Requires Webcooking UiTools (included). Fixes on coupon revivals and test emails.
  • 2026-07-28 2.0.7 : Minor fixes & improvements
  • 2026-06-03 2.0.6 : Minor improvements
  • 2026-05-08 2.0.5 : Performance optimisations
  • 2026-04-10 2.0.4 : Code quality fixes
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